Find answers to many commonly asked questions and learn more about Sans at your own pace.
Can I try Sans in my home?
Yes! We offer a 30-day risk-free trial that allows you to see Sans work in your space. We're confident you'll love Sans but you can always return it for a full refund if you don't. We even pay the return shipping.
Does Sans come with a warranty?
Yes! Sans comes with an industry-leading 5-year full warranty (3 years for Sans Water Purifier, 1 year for the Sans Water Bottle). We're only happy when you are and we want you to feel confident in your purchase. We'll replace your Sans at no cost if you experience a fault within this period.
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