Customers say this water purifier delivers excellent-tasting, clear water that's noticeably better than tap water. Many appreciate the sleek, compact countertop design that fits well in kitchens with limited space. The hot water feature proves convenient for tea and coffee, though some note it doesn't reach the advertised temperature. Multiple users mention purchasing extra glass pitchers to keep cold water in the refrigerator. Common feedback includes easy setup and operation, with the automatic refill system being particularly valued. Some find the water reservoir and pitcher sizes small for larger families, requiring frequent refills. A few customers mention difficulty removing the waste water tank. Overall, users report drinking more water since getting the system and appreciate eliminating bottled water purchases.