So far I am loving my water purifier, my kids are loving it as well. Set up was very easy, I bought an extra pitcher because my kids like the water cold so I keep one in the fridge and then have the other for myself because I prefer my water to be room temperature. We tried the hot water feature for tea and it was HOT! It worked great! It fills quickly which is a plus and it’s very easy to clean. It’s not so huge that it takes up too much room, it works very well in the space on my counter. All in all so far I am very pleased, it tastes great! Crisp and clean, better than bottled water, better than Britta water. I’m very glad I took a chance on this machine. Thank you!