Like many people, we become concerned about microplastics given the amount of bottled water we drink. So, we looked for an alternative such as a water purifier but wanted something attractive, sleek, and equally effective as anything available. After using the receiving the Sans Water Purifier, we love it, and we were really surprised how much we enjoy it. Unlike most "gadgets" that gets less use over time, we find we use the Sans Water Purifier increasingly every day. I really can't find any negatives so far, a larger water tank maybe. Plus, it looks better than anything out there. If you're on the fence, buy it, i see no regrets. Customer service is second to none.